Quezon City

Php 100,000

English, Mandarin

Multilingual Filipino


  • Government Mandated Benefits
  • 13th month pay
  • Sick Leave
  • Vacation leave
  • 政府授权福利
  • 13月工资
  • 病假
  • 休假

COMPANY PROFILE 公司简介: The company is a global IT, consulting and BPO Company. It is in the industry for over 80 years delivering quality services to their clients and customers. They are recognized all over the world for their ample range of services, strong commitment to sustainability and competitive business citizenship.


  • Proficient in speaking, reading and writing Mandarin and English language
  • Must have tech skills (Active directory, VPN and etc.)
  • Must be College Graduate but open to Undergraduate
  • Familiar in using MS Office
  • Amenable to work on a shifting schedule


  • 精通普通话与英语(会话,阅读和书写)
  • 开放于高中或大学级别
  • 可以尽快上班
  • 拥有信息技术或技术领域的经验
  • 愿意轮班制
  • 有BPO/CSR 经验优先聘请。


  • Responsible in providing technical support and answering concerns via phone, email and chat and web
  • Maintain a high degree of Customer Service for all support queries and follow all service management principle
  • Record trend of calls and recognizing outages proactively
  • Interact and coordinate with other departments to resolve customer Issues


  • 负责处理客户查询或请求的来电,电邮和聊天。
  • 通过官方票务系统记录来查询及更新客户互动时间数据。
  • 提供及时的解决方案来处理客户的查询及投诉,以达到超预期之客户满意度。
  • 与其他部门协调以解决客户问题。


  • Paper Screening
  • Invite for Skype Interview
  • Job Offer
  • Contract Signing


  • 简历筛选
  • 初次面试
  • 成功聘请

For interested applicants, you may send your resume to jknetworksourcing@gmail.com

For more inquiries, you may contact us through:
Email: jknetworksourcing@gmail.com
Contact No: 09176381869
Skype: live:mandarinjobs
Please look for MS. YERIN

Check out below for other openings:

Position 1: Mandarin Technical Helpdesk
Industry: IT/BPO Company
Location: Shifting Schedule
Salary: P 90,000 – P 120,000 Gross

Position 2: Mandarin Technical Helpdesk
Industry: BPO Company
Location: Mandaluyong (Work from Home)
Schedule: Shifting Schedule
Salary: P 90,000 – P 100,000

Position 3: Mandarin Project Management Specialist
Industry: Shared Services
Location: Taguig City (Work from Home)
Schedule: Dayshift Schedule
Salary: P70,000-P85,000 Gross

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