An Assistant Security Manager with Conrad Hotels and Resorts directs security personal and works with Department Heads to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.
What will it be like to work for this Hilton Brand?
Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that’s intuitive and connections to people and places near or far. We’re the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.
If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.
What will I be doing?
As an Assistant Security Manager, you are responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager would also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
Maintain good communication and work relationships in all areas of the hotel
Liaise with government and law enforcement agencies as necessary
Coordinate additional personnel for Conference and Banqueting functions
Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
Assist the hotel in complying with Local Fire Safety Legislation
Assist the hotel with Local Safety Legislation to ensure compliance of the security department
Knowledge of the codes of practice for P.A.C.E.
Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
Prepare incident reports and ensure all allegations are properly followed up
Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
Plan, deliver and facilitate regular staff awareness training
Be fully conversant of company terrorist procedures and convey to staff
Be fully conversant with hotel Fire and Emergency procedures
Responsible for management of key control within all departments
What are we looking for?
An Assistant Security Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Organised and systematic approach to problem solving
Security industry experience in supervisory capacity
SIA trained and Licensed
Ability to listen and respond to demanding guest needs
Good leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations
Good grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in same or similar role
First Aid
Fire fighting qualification
IT proficiency
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Conrad Hotels & Resorts — where you’ll enjoy the luxury of being yourself.
A high-profile destination
More than doubling the number of Conrad properties by 2014
Conrad Hotels & Resorts celebrates 25 years of success in the hospitality industry