• Candidate must possess at least a Bachelor’s/College Degree on any course.
• Fresh Grad / Entry Level specializing in Banking/Financial Services or equivalent.
• Required skill(s): Good Interpersonal and communication skills.
• Required language(s): English, Tagalog.

Responsibilities

Job Description:

Directly handles the acceptance of all customer initiated contacts that were received by Inbound Unit thru UnionBank’s hotline and correspondence channels. He/she provides the appropriate response to the customer’s inquiry, requests or complaints.

Job Requirements:

Should be wiling to work on night shift and shifting schedule

Wiling to work during weekends and holidays

Willing to work on site (UBP or Laguna)

Additional Info

• Location: Pasig City, National Capital Region (NCR).
• Full Time position(s) are available.
• Number of vacancies: 10.

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About Us

UnionBank embraces the future of banking and is committed to be the Philippines’ leading digital bank to best serve the growing needs of Filipinos everywhere.

The Bank has always been among the first to embrace technological innovations to empower its customers. With this, it has consistently been recognized as of one of Asia’s leading companies, ranking among the country’s top universal banks in terms of profitability and efficiency.

UnionBank’s Digital Transformation Strategy reinforced its commitment to deliver superior customer experiences and promote inclusive prosperity in the country. For several years, the Bank was renowned “Best Digital Bank” by prestigious institutions, and also recognized in areas of transformation, people, and culture. With its drive to “Tech Up Pilipinas” and be an enabler of the Philippines’ push to be a G20 country by 2050, UnionBank stands firm in its promise to power the future of banking by co-creating innovations for its customers and for a better world!

Purpose

Our goal is to co-create innovations for a better world.

Essence

Powering the Future of Banking.

Values

Integrity

I do the right thing at all times. I am trustworthy, transparent, and authentic. I treat everyone with respect. I am fair, honest, and accountable for all my actions.

Magis

I am obsessed with the customer. I continuously innovate. I learn fast to build capabilities. I achieve great results with an agile mindset.

Ubuntu

I collaborate. I seek to understand through courageous conversations. I give feedback, real-time, and on-demand. I communicate clearly and openly.

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