in Quezon City Job Descriptions: Actual work may involve voice/call work, depending on the assigned project or campaign Perform data entry and research in various systems and tracking tools Execute transactions with minimal direction, enter data and retrieve information from group-specific system (all new hires might require some direction initially) Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to supervisor as appropriate File, archive and retrieve documents (paper-based and electronic) using filing standards Review contents across multiple platforms, databases and applications. Decide accordingly based on acquired knowledge of the process or set guidelines Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proof read and edit work for syntax, grammar and punctuation Conduct data verification; audit own data entry for accuracy and make required corrections; assist in audit preparation and proceedings for both internal and external auditors Apply knowledge of processes and related systems to assist in identifying, assessing and resolving transaction issues/problems Assess and resolve non-standard and standard issues or problems Seek advice and escalate issues when faced with tasks/problems outside the scope of the work Work with the team to consistently meet the targets or metrics Job Qualifications: Bachelor’s degree holder of any course Experienced Workers preferred but fresh graduates are also welcome Excellent written and verbal communications in English and Cantonese languages required Skilled in MS Office Applications like MS Excel, Outlook, etc. Experienced in using or navigating different systems, platforms, or user interfaces (web/desktop) Willing to work on rotating/shifting schedule We know that resume is a must to apply for a job. If you don’t have one or yours is already obsolete. HireMe.ph gives you free editable resume templates .