Proactively resolve customer satisfaction issues.
Conduct technical demo.
Assure that technical presentation materials are aligned to the solutions concept, offerings and clients’ technical fact sheet.
Assist presales consultant on technical requirements scoping.
Assist presales consultant in providing realistic and accurate work estimates when needed.
May provide oversight to other coordination resources as required.
Work with solutions consultant to elicit high-level requirements and capture business needs.
Assess the risks of various solutions and prioritizes competing business demands.
Lead requirements analysis and verification, ensuring that business requirements needs/objectives and opportunity-defined goals are met.
Lead investigation of alternative operational models (including financial analysis, organizational structure and workflow documentation) that supports effective decision-making.
Bachelor Degree in business, commerce, accountancy, finance, computer science, information technology, or engineering.
Preferably CPA, or with other industry-standard certification.
Must have at least 3-5 years of work experience in implementing IT product, services or solutions; Experience on its practice area
Experience on business process analysis and / or system design architecture
Translate requirements into technical specifications/design, and conducts design reviews with both user and technical personnel.
Demonstrated ability to model data and processes.
Adept in implementing process change and producing supporting documentation, documenting and executing test scripts experience,
Adept in writing business functional and non-functional requirements documents.
Adept in the design of technical-based solutions.