Now, more than ever, how we connect is everything. That’s why we’re moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us. Typically, to qualify as a Customer Service Representative you need to have: · Completed at least 2 years of college · Excellent English communication skills · Strong familiarity with the internet and MS Office applications · High school graduates with 1 year of customer service experience are welcome to apply, too! What you might be doing on a typical day: · Consult with customers on products and services to provide the best solutions via call, email and/or chat · Respond to customer inquiries with compassion and active listening · Ultimately you will provide excellent customer service that keeps the customer coming back You’ll enjoy: · Competitive pay and performance-based incentives · Real career growth opportunities · Company-sponsored HMO with Health & Wellness programs for you and your family · Educational assistance through tuition reimbursement · An accessible location at Upper Ground Floor, FLB Corporate Center, Cebu Business Park, Cebu City, Cebu 6000 Philippines · And more. Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us. Our purpose is to deliver humanity to business – and it’s more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. Job Function / Expertise / Department Industry Years of Work Experience Less than 1 Year Position Level Job Type Full Time Work Hours Shifting schedule Educational Attainment Technical/ Vocational Course Preferred field of Study Not Specified Employee benefits Meal Allowance HMO Coverage Life Insurance HMO of dependents SSS Philhealth Pag-Ibig 13th month Others – Performance-based Incentives, Career Growth Opportunities, Tuition Reimbursement, Accessible Location Preferred Candidate Interpersonal / Soft Skills Technical / Hard Skills