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The Centralized Deal Support (“CDS”) team in APJ acts as the deal support center for SAP’s Sales team across Asia, Pacific & Japan (“APJ”) and Greater China (“GC”) regions. Supporting them with deal shaping, deal approval, contract creation and various other activities related to Software licensing.

The Team supports and processes transactions with small and medium-sized enterprises as well as large corporations.


-Review deals: Ensure details are complete and correct, and deal complies to SAP policies and guidelines

: this may involve collaborating with local market unit colleagues from Sales, Pricing, and Revenue Recognition in order to shape the deal to avoid any revenue deferrals.
-Contract preparation: Responsible for preparing contract documents from template and adding/drafting language for deal specifics.Order forms, support agreements and amendments are prepared for both new and existing customers and cover different lines of business including on premise software licenses, cloud services, software support, consulting and training.
-Contract management: Maintain SAP’s contract records and contract related data in SAP’s contract management system
-Answering queries from internal customers.
-Validation: Review returned contracts prior to booking for compliance with internal policies and controls.
-Assist booking teams to ensure on time processing of customer sales orders into SAP systems.
-Anticipate issues and use professional judgement to initiate actions to resolve them.
-Work to deliver tasks within the team’s Service Level Agreement
-Accommodate quarter-end and year-end deadlines and respond to spikes in workload from the Sales team
-Use SAP technology for reporting, monitoring and managing Deals and other transactions end to end.
-Contribute ideas to drive efficiency and process improvements.
-Support special projects.

needed to be successful in the role

-Strong attention to detail: Need to be able to spot errors, omissions, inconsistency, and ambiguous language

:Make sure nothing slips through the cracks
-Organized: Multiple transactions need to be managed simultaneously, Deal reviews and contract preparation often require input from others so the ability to keep track and follow up to ensure deals progress is critical.
-Ability to manage expectations and prioritize: Multiple deals can be categorized as urgent and colleague need to be able to manage expectation and prioritize tasks according to guidelines.
-Effective communicator

:Ability to prepare clear and concise communication, written and oral.

:SAP is a dynamic, growing company and things change.
-Excellent stress management: Ability to work within a high-pressure environment
-Team Player
-Ability to be proactive and work autonomously
-Self-motivated learner


-Good communication in English
-Minimum Tertiary qualification from University or College
-Bachelor’s degree in business, Law or Economics is an advantage
-Good command of MS Office (Excel, word and Outlook)


-Fresh graduates or young professionals with experience within bid management, process management, procurement, software licensing, contract administration, business or sales operations.
-Working experience within a shared service center environment (preferred)
-Experience with SAP systems is a plus

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careerssap
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 355635 | Work Area: Administration | Expected Travel: 0 – 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.


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