►Responsible for maintaining and strengthening relationships with clients assigned to him/ her through consistent customer contact.
►Regularly updates clients on account status and other immediate concerns that arise during the campaign.
►Minimizes client attrition by renewing service contracts.
►Identifies potential client concerns and proactively resolves them.
►Upsell clients on other products and services offered by the company
►Makes sure that the client`s quota and needs are met within the specified time frame agreed upon in the contract
►Responsible for keeping the production leader updated with any changes or feedback coming from the client.
►Performs other tasks assigned by the Group Leader or the CEO
►Reports directly to the Group Leader. In the absence of a group leader, reports directly to the CEO.
►Experience of at least three (3) years as a Supervisor or Manager for a company in a related field.
►Specialization in Sales and Marketing, or equivalent.
►Possesses a Bachelor's degree in any field.
►Willing to be assigned in Iloilo City
►With relocation package that is applicable to candidates outside Iloilo (Terms & Conditions may apply)