Description:

RESPONSIBILITIES

►Responsible for maintaining and strengthening relationships with clients assigned to him/ her through consistent customer contact.

►Regularly updates clients on account status and other immediate concerns that arise during the campaign.

►Minimizes client attrition by renewing service contracts.

►Identifies potential client concerns and proactively resolves them.

►Upsell clients on other products and services offered by the company

►Makes sure that the client`s quota and needs are met within the specified time frame agreed upon in the contract

►Responsible for keeping the production leader updated with any changes or feedback coming from the client.

►Performs other tasks assigned by the Group Leader or the CEO

►Reports directly to the Group Leader. In the absence of a group leader, reports directly to the CEO.

Requirements:

►Experience of at least three (3) years as a Supervisor or Manager for a company in a related field.

►Specialization in Sales and Marketing, or equivalent.

►Possesses a Bachelor's degree in any field.

►Willing to be assigned in Iloilo City

►With relocation package that is applicable to candidates outside Iloilo (Terms & Conditions may apply)

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