Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description This role is responsible for process indexing and data entry of transactions with utmost attention to quality and quantity. Add/update demographics of producers/firm such as addresses, firm affiliation, direct deposit records, agent/firm codes and payrolls, etc. Ensure that agent on record is updated and accurate Analyze paperwork request being sent by the client/s, agents or broker dealer, and do the necessary action/s Participate and meet deadlines in special assignments and large projects initiatives across sites without affecting daily goal/performance Meet and maintain productivity, accuracy, and turnaround time Such other duties and functions as assigned by the Supervisor Qualifications: College Graduate of any field Excellent attention to detail, fast and accurate data-entry skills with the ability to process high volumes of work accurately Ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information Ability to compose a grammatically correct, clear and concise email Continuously proactive in identifying improvements Team player as well as ability to work independently in a changing environment Excellent written and verbal communication skills Basic knowledge with MS office applications (Word, Excel, Powerpoint) Minimum keyboarding skills of at least 30 words per minute. Knowledge of browsers and relevant computer applications. Exhibits good navigation skills If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.