Taguig City P30,000-P70,000 BENEFITS: Government Mandated Benefits HMO upon regularization Sick Leave Vacation Leave Other Allowances JOB DETAILS: Company Profile: The company provides technology support for enterprise and consumer products, managing IT infrastructure, and deploying networks. Responsibilities Maintain necessary client communication via email or phone; maintain and manage active Client •Action Log Monitor and report on services & maintenance performance metrics to fulfill contractual SLA as required. Assures compliance with and Customer’s HR, procurement, legal, financial, ethics and government related policies, strategies and processes Contact or work directly with internal teams & partners as required / needed to support client contractual requirements Provide monthly Operations Reviews with customer while tracking action plans to improve services Additional analysis on data relevant to delivery of service that might increase customer experience Capture requirements and submit for minor contract amendments. Requirements: Bachelor Degree holder in Business or equivalent experience. Preferred candidates that has Six Sigma, Lean, TQM or other business process improvement methodology. Preferred candidates that has Project Management certification. Preferred candidates that has ITIL / ITSM experience; certification. Experience with direct interaction w/ Business Customers, including Managers / Directors. Atleast 4+ year experience in an operations or services delivery role; accountable for customer satisfaction and service level attainment Ability to read and understand standard SOW (Statement of Work) with capability to interpret for delivery of services even to the extent to execute minor amendments Recruitment Process: First Interview Final Interview Job Offer For more inquiries you may contact our friendly recruiters and they will be very happy to assist you. Kindly look for Ms. Ace: Globe: 09164931663 Smart: 09293159901 Landline: (02) 245 2829 J-K Network Services offers a FREE CAREER CONSULTATION! Fill up the form and talk to us! https://docs.google.com/forms/d/17vj1Pa69dHIBcxpLVXvUuWK-NvYYIU2NifpvjImBSSc WE WILL BE WAITING FOR YOUR APPLICATION! THANK YOU SO MUCH AND HAVE A GREAT DAY! You can also refer your friends and relatives if they are interested OTHER OPENINGS: You may also apply with the following positions: Position: Payment Assistant Industry: Finance Technology Company Location: Pasig City Salary: P18,000-P20,000 Schedule: Dayshift Position: Logistic Staff Industry: Warehousing Company Location: Makati City Salary: P14,000 – P17,000 Schedule: Dayshift Position: General Accountant Industry: Lending Company Location: Pasig City Salary: P16,000-P23,000 Schedule: Dayshift

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