Description:

Key Responsibilities:

• Provide fund and investment performance information to customers via phone call
• Identifies routine participant needs/problems with urgency professionalism and efficiency, determining alternative solutions and resolving problems using current workflow.
• Provides industry knowledge to fund performance and retirement investing.

Requirements:

Key Requirements:

• Bachelor's degree graduate, any field.
• At least 2 years of BPO Experience
• Knowledge of retirement plan products and services, overall financial markets and the related tax and regulatory issues in order to respond accurately and thoroughly to client inquiries.
• Basic knowledge of funds, products and services, the overall financial services industry.
• Prior customer service/BPO experience preferably in financial services.

Send your resume to CRISELDA.L@QUESSCORP.PH

For inquiries, text 0915-989-5376 and look for Crisel