Provide customer service via email in relation to general administration support and follow specific policies and procedures to close out work requests. Responsibilities Process all emails related to product, process and policies and accomplish all reports as required by clients Enters license information to the system and grants access while adhering to the DTP. Performs moderately complex clerical, administrative and general office duties Follow established policies, procedures and guidelines for work requests, problem resolution and escalating inquiries to business leads. Enter data into systems and make updates, obtain quotations based on parameters provided by onshore partner while adhering to the guidelines Qualifications Basic knowledge on customer service At least 6-12 months in a similar role is an advantage Fresh graduates are free to apply Preferably with BPO experience and shifting schedules Amenable to work in Cebu Business Park, Cebu City Must be flexible to any schedule required by the business To fast track your application, you may visit our Recruitment Hub at 12th Floor, Skyrise Alpha, Samar Loop, Cebu Business Park, Cebu City We accommodate walk in candidates from Monday – Friday, 9 AM – 6 PM except holidays. Be in corporate attire and bring 2 copies of your updated resume and a Valid I.D. Privacy Notice Why do we collect your personal data? (For collecting personal data) It is important that QBE GSSC Recruitment collects, uses, processes and retains your personal information when it is reasonable and necessary. In particular, we collect your information to enables us: To consider and evaluate your suitability for employment through screening and background investigation; To communicate with you about your employment application; and, With your permission, to inform and consider you for future job opportunities that may be of interest to you. Number of Openings: 0 How to Apply: To submit your application, click “Apply” and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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