Job Overview:

The Digital Solutions Lead works on initiatives/projects that integrate digital technology into areas of the business fundamentally changing how the business operates or delivers value to customers. This includes the areas of process automation, customer enablement, and consumer engagement.

Job Responsibilities:

The Digital Solutions Lead is responsible for implementing technology solutions that will improve the internal operations of the organization via data collection or process automation, and that will enhance the engagement with customers and consumers. These solutions need not necessarily be SAP in nature, but may or may not integrate with SAP. In particular, he/she is responsible for:

  • Working alongside teams within the business to establish business needs and pain points
  • Identifying potential digital solutions that will address these business needs and pain points
  • Engaging the business in build or buy discussions and decisions
  • Spearheading digital solution selection together with the business
  • Lead end-to-end delivery of digital projects, including measures to enable the users and the organization to adopt the solution and embed the required changes this brings into their processes and practices
  • Implementing the solution according to timeline
  • Identifying iterations of the solution, together with the business, and co-planning MVPs


  • Preferably a graduate of Math, Statistics, IT, Comp Sci
  • With at least 3 years of experience in business anlaysis and project management
  • Resourceful and able to provide solutions to different situations
  • Good communications skills
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