The position is responsible for looking after the security, safety and well being of all Guests and Colleagues and making sure they cause no harm to themselves and others due to unsafe conditions or unsafe acts. To train, educate and develop all colleagues and security officers in all aspects of security and safety. Key Interactions Internally Director of Engineering Other Department Heads Fire Life Safety Assistant Manager Hotel Nurse / Medical Doctor Externally Security Agency/ies Police Department Fire Department Other Government Agencies Primary Responsibilities 1st REINFORCE SECURITY POLICIES AND PROCEDURES Responsible for upholding all security procedures and policies in the hotel Implement, develop and continue all training on Outside Threat Response Plans Contribute to the ongoing improvement and development of the Security Department Conducts timely and thorough investigation of issues such as theft, accident, and other related incidents 2nd CRISIS AND RISK MANAGEMENT Implement, develop and continue all training on Fire/ Evacuation Response Plan including practical fire fighting at the Hotel Implement, develop and continue Crisis Management Plans Lead in the evaluation of InterREACT Risk Management Program 3rd SECURITY TRAINING Present Security and Safety presentation at Colleague orientations Participate in all Health & Safety meetings and be a permanent member of the Health & Safety Team Hold regular Security Awareness Training for all colleagues Ensure Security team has updated training safety programs in place 4th LIAISE WITH RELATED GOVERNMENT AGENCIES Assist and liaise with Engineering and Police on Crime Prevention Liaise with Government authorities and be familiar with all regulations Main Complexity/Critical issues in the Job Efficiency of implementing all security procedures Crisis Management Management of investigation procedures Profile Knowledge and Experience 5-7 years security management experience, preferably in a luxury hotel Diploma/ Certification in a two-year minimum Law Enforcement or related Security programs Thorough knowledge of Federal/Provincial/State/Municipal/County codes covering health & safety, fire, building, Innkeepers Act and Hospitality Law Thorough knowledge of all operational aspects of a hotel security department and experience in handling administrative and managerial matters Fire safety & First Aid certification Meet the minimum Security license requirements in local environment Competencies Good interpersonal skills with ability to communicate with all levels of employees Ability to focus attention on guest needs, remaining calm and courteous at all times Service oriented with an eye for details Ability to work effectively and contribute in a team Good presentation and influencing skills Multicultural awareness and able to work with people from diverse cultures Flexible and able to embrace and respond to change effectively Ability to work independently and has good initiative under dynamic environment Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective Self-motivated and energetic Highly responsible and reliable

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