ID 19-5727 Category Operations Position Type Full-Time Education Bachelor’s Degree Travel None BE Innovative. BE RealPage. RealPage Outperforms! We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns. We are a run fast, have fun and reap rewards type of environment. RealPage offers an engaging work culture that fosters personal and career growth for our employees. We continually reinvent and evolve to meet the needs of the customers we serve through technology and vision. You can feel it in the work we do and the clients that benefit. Our unique company philosophy fosters innovation, excellence and collaboration. Overview The FAM role is critical to the financial health and success of our team and our clients. The ideal candidate will enjoy working with clients at all levels from property managers and accounting team members to corporate level contacts to ensure our clients’ holistic financial health. The candidate will also work closely with internal teams to develop strategies based on client’s needs to ensure our client’s long term success and partnership with RealPage . Understanding required of general accounting and finance areas: AP/AR, accruals, check processing, account reconciliation, budgeting/forecasting, credit card and ACH management and reconciliation, funding requests and failed financial transactions. Candidate must have very strong time management and organizational skills as well as excellent verbal and written communication skills to clearly articulate financial needs, gaps and action items to clients to ensure timely response and resolution to client needs and inquiries. Responsibilities Conduct client and property implementation analysis and track to completion to reduce number of validations and disconnections Complete new client transition process to reduce time required to successfully redirect accounts and number of ongoing open redirections Monitor client Invoice Processing health and recommend improvement opportunities to ensure long term success Act as client advocate to internal teams and ensure appropriate responsiveness to client questions and concerns Manage client research requests, projects or long term initiatives needed to support client base by understanding all systems needed for research, coordinating internal resources needed for support or action and providing ongoing client and RealPage updates as dictated by the requests to ensure client expectations are met Qualifications Support client financial needs through understanding and supporting: Accounting period maintenance in our system for clients Client GLs database and bank account information tracking Cleared and outstanding check research Funding request processing log maintenance and communicate information to relevant RealPage employees Invoice deletion process from batches clients will not pay Skills and Educational Requirements: Bachelor’s Degree. Business, Finance or Accounting preferred or equivalent experience 2-3 years or more in Accounting or Finance support role or related experience