Responsible for the efficient and effective detection and prevention of fraud activities thru timely review of fraud alerts to reduce fraud losses. Perform transaction and account fraud monitoring and establish contact with client, when necessary, for notification and resolution of fraud alerts while balancing fraud losses and customer experience.
- Must be knowledgeable with Banking products and services
- Should have good analytical skills
- Must be willing to be assigned on shifting schedule (24×7 operations), including graveyard shift, weekends, and holidays