BGC, Taguig Highly Negotiable English, Filipino, Japanese BENEFITS: Free shuttle services HMO and Life Insurance Sick leave, Vacation leave Dental Insurance Seminars and online resources about health related topic Fitness events Retirement Plans Recreation And Sports Activities *Can Start ASAP *No JLPT Certificate required *14 heads needed *No nighshift – Dayshift and Midshift only (Weekends off) JOB DETAILS: Company Profile: This Healthcare Company is originated in America. They are expert when it comes to Nutrition, pharmaceuticals, and diagnostic. Requirements: Filipino who can speak Japanese Japanese N1,N2, N3 Passer or Level Familiar in Microsoft Word, Excel, Power point Preferably Graduates but open for Undergraduates with good background Preferably with 2 years above experience in handling concern in healthcare With good communication skills in English Responsibilities Handle phone, email and chats professionally and friendly matter Provide first level support in troubleshooting customer concern across the designated product range by analyzing customer problems and asking the appropriate questions to support resolution. Documenting concern and inquiries using the appropriate guidelines and procedures to ensure completeness and accuracy of the records. Communication of concern investigation conclusions to customers through written reports and phone conversations. Resolve and address any concern or inquiries within the target timelines described within the key performance indicators for individuals, the team and the company. To continually evaluate and identify opportunities to drive process improvements that positively impact team performance and customer experience. Recruitment process 1. Initial Interview and Exam 2. Behavioral Interview 3. Final Interview 4. Job Offer APPLY NOW! Send your resume at japanesejobs@jp-network-e.com Contact us through: Mobile numbers: Globe: 9369734028 Smart: 09322133275 Sun: 0932-461-0812 Skype: live:jknetworkjobs Viber: + 639369734028 LINE ID: j-k_jpteam Contact Person: Ms. Prelie,Ms. Yuna and Ms. Dana For more job openings for Japanese speakers, you may visit our website at https://jknetwork-jobs.com/search?la=Japanese&l=&q=japanese We are providing free bilingual career consultation! Refer your friends and receive bonuses! Get hired through our company and be entitled to a free bilingual hoodie! Other available Japanese Job Openings: POSITION 1: Japanese JAVA Developers Industry: BPO Company Salary: Negotiable depending on skills Location: Mandaluyong City/ Cebu/Quezon City/Taguig Schedule: Shifting Position 2: Japanese Graphic Designer Industry: BPO Company Location: Makati City Salary: P65,000- P 78,000 Schedule: Dayshift Position 3: Japanese Service Desk Agents Industry: Japanese IT Company Location: Cebu City Salary: Negotiable Schedule: Shifting Schedule with 2 days off Position 4: Japanese Network Security Associate (TSR) Industry: IT Management Services Company Location: BGC, Taguig City Schedule: Midshift Account: US Internet Connected Camera (CCTV) Salary: P100,000-P110,000 Position 5: Japanese Bilingual Technical Helpdesk Industry: ROHQ for Publishing House Location: Makati Salary: P 65,000 – P 85,000 We will be waiting for your application! Thank you so much and have a great day!