Description:
The Metropolitan Hotel is currently looking to recruit qualified staffs to join a well-established and award winning team at the Metropolitan Hotel
Responsibilities
Receiving and registering guests as they arrive.
Control advance booking and reservations.
Receive mails and direct them to the guests in the hotel.
Receive the payment for accommodation.
Allocation of rooms.
Compilation of guest bills.
Storage of records.
Handling of client taxi requests.
Safe keeping of client valuables.
Handle guest requests like providing extra beddings or offering a certain kind of food.
The Metropolitan Hotel is renowned for its service, style and elegance. We provide our guests with a truly memorable experience through personal care and attention to detail. Attracting a dedicated and diverse workforce is one of the keys to our success. We are proud to offer a competitive compensation and benefit plan which includes:
Benefits
Meals on Duty
Childcare vouchers
On the job training
Discounted gym rates
Uniform and uniform care
Excellent employee recognition programme
Preferential room rates for yourself and family
Opportunities for promotion and transfer within the Company
If you would like to join the Metropolitan team, we would love to hear from you! Send in your CV to our via email.
Requirements:
Proven work experience as a Receptionist, Front Office Representative or similar role
Hands-on experience with office equipment (e.g. fax machines and printers)
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus