Description:

The Metropolitan Hotel is currently looking to recruit qualified staffs to join a well-established and award winning team at the Metropolitan Hotel

Responsibilities

Receiving and registering guests as they arrive.

Control advance booking and reservations.

Receive mails and direct them to the guests in the hotel.

Receive the payment for accommodation.

Allocation of rooms.

Compilation of guest bills.

Storage of records.

Handling of client taxi requests.

Safe keeping of client valuables.

Handle guest requests like providing extra beddings or offering a certain kind of food.

The Metropolitan Hotel is renowned for its service, style and elegance. We provide our guests with a truly memorable experience through personal care and attention to detail. Attracting a dedicated and diverse workforce is one of the keys to our success. We are proud to offer a competitive compensation and benefit plan which includes:

Benefits

Meals on Duty

Childcare vouchers

On the job training

Discounted gym rates

Uniform and uniform care

Excellent employee recognition programme

Preferential room rates for yourself and family

Opportunities for promotion and transfer within the Company

If you would like to join the Metropolitan team, we would love to hear from you! Send in your CV to our via email.

Requirements:

Proven work experience as a Receptionist, Front Office Representative or similar role

Hands-on experience with office equipment (e.g. fax machines and printers)

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

High school degree; additional certification in Office Management is a plus