Location : Manila (1109) – Salary : Competitive Type : Permanent Main Industry : Other Industries and Skills : Human Resources, Information Technology Utilities & Services Job ID : 100727858 Advertiser : Posted On : 07 April 2020 07/05/2020 Requisition ID: # Work Area: Human Resources Expected Travel: 0 – 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T2 COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. ROLE DESCRIPTION: This position is responsible for the execution of HR processes and transactions according to documented procedures within the HR Global Service Delivery Organization. The main function of this role is to focus on cooperation and consultation with HR Business Partners (HRBPs) and other HR Partners. This role will also manage the daily workload of the Team by accurately applying local expertise knowledge that is required to ensure all HR processes are running according to SAP standards and meet local Regulations. Has good overview/knowledge of country and cross country processes. Additional responsibilities are required such as supporting global/regional projects. EXPECTATIONS AND TASKS: · Ensures appropriate HR Process Execution: Execution of HR processes & transaction according to SLA (Service Level Agreements). Keeping updated all documents (e.g. process manuals) necessary for the execution of HR processes. Ensure data integrity for key deadlines. Ensure information flow with all departments and functions in SAP, which are involved in HR processes execution. Use HR tools and systems to appropriately document and complete assigned work. Work with both internal and external contacts to assist in process completion or escalation, such as Legal, IT, and vendors. Seeks feedback from customers to identify opportunities for improvement. Trains new people within the internal team or any external colleague and proactively shares the knowledge and experience with others. · Build strong partner relationship: Building relationships with other HR Global Service Delivery teams, CoEs, HRBPs, and other departments to facilitate the support for processes that the team supports. Becoming a “partner” and displaying the benefit of a combined working relationship. Working with vendors and building a relationship with them to ensure we have identified the most efficient and effective process with that vendor. Work with other team members to share knowledge on topics to ensure cross-training and scalability for all process work. Work with IT & relevant stakeholders to ensure that requirements are met. Keeps up to date with changes in the organization. Utilizing the country specific knowledge and the knowledge of the SAP HR processes and the tools on the entire employee lifecycle to guide employees and Managers and applying them accordingly in alignment with the HR Service Delivery model. · Drive for Improvement & Innovation: Provides input on training needs and content, supports other HR colleagues in countries with the knowledge of responsible processes. Project management responsibilities to support the migration of new processes and technology or process enhancements. Works with process owners to identify the project scope, owning the project plan, coordinating with IT on technology updates, testing, training, communication to all impacted HR Global Service Delivery teams and on-going support. Understands scope of process work and the SLAs for each service and is responsible for the tracking of SLAs for monthly reporting, ensures all process maps are current, accurate and complete. Takes on responsibility for producing high quality solutions. Manage IT service change requests. Generates new ideas and breakthrough initiatives WORK EXPERIENCE: · 2-3 years working experience in HR. Knowledge in one or more of these areas: general HR, Benefits, Compensation, Staffing, Employee Relations or DMC preferred. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: ·Bilingual proficiency skills for English and Japanese (professional level) is a must *Bachelor’s Degree or comparable experience, Master’s Degree is a plus WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now. SAP’S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (APJ: -a-Careers.APJsap). Successful candidates might be required to undergo a background verification with an external vendor.