Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description People Leader: No Shift: Mid shift The Project Manager will be a key contributor for the MBPS Digital Operations function with the primary responsibility of managing medium to large projects. The role will lead project teams for internal and external initiatives at a local to global scale. The PM will interface, develop and manage strong working relationships with business units, external parties and regional/global partners in the completion of project milestones and successful achievement of objectives. Responsibilities: Develop business cases for projects which have been agreed as part of Digital Operations roadmap or other projects as assigned Manage structured projects in line with prescribed project management standards with a defined scope, ensuring project deliverables are brought in on time, within budget and quality targets Responsible for motivating and leading project team members Provide input into the management of project budgets Prepare management reports for key stakeholders Liaison between project team, project owner, and key stakeholders Identify when projects appear to be deviating from plan or objectives and raise issues and proposed solutions with management; taking appropriate corrective action to ensure delivery remains on track Manage conflicting priorities involved with completing a project successfully. Minimize exposure and risks by identifying and proactively managing all risks and issues affecting the project, including financial and operational Mentor team members Support the execution and delivery of project management methodology and standards for Digital Operation Minimum Qualifications Solid knowledge of basic project management methodologies. Degree or equivalent experience in project management 2 years business analysis, project management or business unit experience. Previous experience in a project team environment with project leading responsibilities is a plus Requires a solid understanding and ability to apply Process and systems concepts: Documentation standards Business Process Management PMO Operations Recognized qualification in Project Management is an advantage LOMA is an advantage Tools/Technical/Process Specific Knowledge or Skills: Experience in any of the following technical tools: Windows or MAC Operating System Environment. Microsoft Office Suite of Applications Project Management Software Development or Scripting Software BPMN or Workflow Modeling Applications Project Management Applications such as Microsoft Project and Sharepoint Management Skills Proven leadership & people/talent management capabilities. Able to function as an organizational change agent and see beyond current situations towards enterprise-wide higher level process and systems improvements Demonstrated project management & planning skills; balances strategic skills with tactical execution skills Strong motivational, developmental & operational management skills Strong consulting, and negotiation skills; ability to function effectively within matrix management situations & under dynamic mandates Ability to be flexible and adaptable when dealing with change Strong analytical & metrics management skills Soft skills: Strong communication skills – verbal, written & presentation; ability to adapt content to various audiences; communicates effectively at all organization levels Proven interpersonal skills: ability to build relationships, engage and influence others, work with a diverse internal and international customer base Strong attention to details and services accuracy. Strong problem solving and analytical skills. Excellent in data collection, summarization and data analysis skills. Ability to work independently and act professionally at all times. If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.