McKinley, Taguig City
PHP 70,000 – PHP 85,000 gross
English, Italian, Latin
- Sick Leave
- Vacation Leave
- 13th Month Pay
- Government Mandated Benefits
- Free Visa Processing
- Other will be discussed by the client
Company Profile: This Company is an IT/BPO Company that provides services in banking, financial services, payroll processing, claims management and student loans consolidation.
Position: Italian Speaking Analyst
Industry: BPO Company
Location: McKinley, Taguig City
Salary: PHP 70,000 – PHP 85,000 gross
Schedule: Midshift Schedule
Work Set-up: Working Onsite
- Open for both Native and Non-Native Italian Speakers
- Proficient in Italian and English
- Bachelor Degree holder
- Customer Service experience is an advantage
- Knowledge in foreign exchange is a plus
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Resume Screening
- HR interview
- Hiring Manager’s Interview
- Client Interview
- Job Offer
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