Alabang, Muntinlupa City

Highly Negotiable

English, Japanese

Multilingual Filipino


  • With competitive salary package
  • Paid Leaves
  • Health Insurance
  • HMO (3 dependents)
  • Allowances
  • 13th month pay
  • Visa Process

Company Profile: The company is a multinational & global healthcare & pharmaceutical company that gives high quality services and develops innovative therapies that can extend patients’ lives. The company delivers competitive benefits for employees and competitive services to their consumers.


  • Broad knowledge of different HR Systems
  • Minimum of 3 years experience in different HR functions
  • Experience in HR IT platforms, in particular Success Factors and ticketing tools is an advantage
  • Experience in contact center is an advantage
  • JLPT N3-N1 level, business-level English proficiency
  • Issue resolutions skills

Duties & responsibilities

  • Processes incoming queries (either via call or eMail)
  • Analyzes process- and system-errors and solves and/ or forwards those issues or any other query according to the activity.
  • Acts as the first point of contact for the target community for designated HR services within Japan.
  • Works according to all relevant SOPs, detailed work instructions, concepts, and way of working.
  • Works closely together with Head of HR and all sub-teams to optimize the efficiency and effectiveness of the support process
  • Performs end-user trainings for HR systems enhancements

Recruitment Process:

  • Paper Screening
  • Initial Interview
  • Language Assessment
  • TL Interview
  • Final Interview
  • Berlitz Exam
  • Job Offer

For interested applicants you may send your resume to / /

Contact us through:

Mobile numbers:
Globe: 09171741233
Sun : 0932-461-0812
Landline: (02) 8245 2829
Skype: live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
Kindly look for: Issa

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