BGC, Taguig City
- Government Mandated Benefits
- Work from home and Equipment provided
- Up to 20K Sign-in Bonus
- Other competitive benefits to be discussed by the company once hired
Company Profile: One of the Top BPO Companies in the Philippines located in Manila and Cebu City. This consulting company is known to provide customer service to companies around the world.
Position: Japanese-Service Delivery Lead (With Signing Bonus)
Industry: BPO Company
Location: BGC, Taguig (Temporary Work from Home)
Salary: Negotiable (depending on skills and Japanese level)
- Open for JLPT N2 Passer or level
- Japanese National can speak English
- Open for Japanese nationals who are currently in the Philippines.
- Must have managerial experience (Minimum of 4 years)
- Must have BPO/Shared Service experience
- Responsible for daily operational performance management and ensure both contractual and operational KPIs are met
- Act as point-of-contact of the company and the client in the following areas, but not limited to, billing, credit management, cash applications, order management, and collections
- Act as an escalation point for all Order-to-Cash related issues raised by the client.
- Communication with the client to ensure that the AR department complies with the latest changes in the procedures
- HR Interview
- Skills Interview
- Closing Interview
- Job Offer
- Onboarding requirements
- Report to project
CONTACT US: ✔
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Mobile: 0 9171741233
Look for: Claire
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