BGC, Taguig City P 150,000 English, Filipino, Japanese Multilingual Filipino BENEFITS: Medical Benefits Clothing allowance Food allowance Performance Bonus Leaves convertible to cash Life Insurance coverage Open for phone interview JOB DETAILS: Company Profile: One of the top and largest IT Company from Japan that Offers a wide range of software products and services. Requirements: Filipino fluent in both Japanese and English Graduates or Undergraduates with good background Preferably with work experience in Service Desk At least 3 years managerial experience JLPT N1, N2, N3 Passer A leader and a team player at the same time Has strong delivery and people management skills Able to cope and thrive in a fast-paced and diverse environment With good communication, negotiation and facilitation skills. Responsibilities: Maintain good customer relationship and satisfaction. Report issues and provide corresponding actions or solutions Work with Operations Managers to meet the goals and achievement of the company Explain and operate capacity and target together with the customer ensuring compliance to agreed goals Provide management reports on operations , escalating issues as required and proposing process improvements Participate in standardization programs in the organization Ensure that all customer concerns are understood and provide resolution Ensure proper coverage is maintained by support teams to customer deliverables Characterize and control technical support policies and procedures. Recruitment Process: HR interview Exam – Nihongo Language Assessment Manager’s Final Interview HR Head’s Final Interview Job offer Here’s how to apply for the job: Send your resume to email@example.com Contact Person: Ms. Rosa Mobile numbers: 0917-638-1953 | Skype: live:jknetworkjobs Get hired through our company and be entitled of FREE bilingual hoodie! Refer your friends to get referral bonus! J-K Network Services offers a FREE BILINGUAL CAREER CONSULTATION Fill up the form and talk to us! https://docs.google.com/forms/d/17vj1Pa69dHIBcxpLVXvUuWK-NvYYIU2NifpvjImBSSc Other available Japanese Job Openings: https://jknetwork-jobs.com/search?la=&l=&q=japanese CSR jobs 1. Japanese Customer Support/Marketing Executive https://jknetwork-jobs.com/search?q=&a=search&jobnum=2020000347&ref=index 12. Japanese Booking Specialist https://bit.ly/2XQkoXN 13. Japanese Helpdesk for Airlines Account https://bit.ly/2ru7XVA 14. Japanese Client Reservation Officer https://bit.ly/34oS4hR 15. Japanese Customer Coordinator (email and chat) https://bit.ly/2OLZR2x 16. Japanese Helpdesk Associate for Medical Devices https://bit.ly/2Km5aV0 17. Japanese Customer Service Representative https://bit.ly/3bzasZs 18. Japanese Airline Account Associate https://bit.ly/31Hb5LG 19. Japanese Email and Chat Support https://bit.ly/37cJGng 20. Japanese Online Casino Dealer https://bit.ly/33OCoUa 21. Japanese Service Desk https://jknetwork-jobs.com/search?la=&l=&q=japanese&p=10&jobnum=2019001694 Managerial 5. Japanese Team Leader https://bit.ly/37eGpmB 6. Japanese Service Desk Operations Manager https://jknetwork-jobs.com/search?la=&l=&q=japanese&jobnum=2019001704 7. Japanese Service Delivery Manager https://jknetwork-jobs.com/search?la=&l=&q=japanese&jobnum=2019001705 8. Japanese IT Manager https://bit.ly/2smVVhG IT & TECHNICAL 9. Japanese System Engineer https://jknetwork-jobs.com/search?q=&a=search&jobnum=2020000181&ref=index 10. Japanese Service Desk Management https://jknetwork-jobs.com/search?q=&a=search&jobnum=2019001766&ref=index 11. Japanese IT Developer https://jknetwork-jobs.com/search?q=&a=search&jobnum=2019001767&ref=index 12. Japanese Project Manager https://jknetwork-jobs.com/search?q=&a=search&jobnum=2020000331&ref=index 13. Japanese Software Tester https://jknetwork-jobs.com/search?la=&l=&q=japanese&jobnum=2019001697 14. Japanese Software Developer https://jknetwork-jobs.com/search?q=&a=search&jobnum=2020000230&ref=index 15. Japanese Programmers/Service Engineer https://jknetwork-jobs.com/search?q=&a=search&jobnum=2019001925&ref=index 16. Japanese Quality Assurance https://bit.ly/2rKmPQf We will be waiting for your application! Thank you so much and have a great day!