English, Filipino, Japanese
- Medical Benefits
- Clothing allowance
- Food allowance
- Performance Bonus
- Leaves convertible to cash
- Life Insurance coverage
- Open for phone interview
- Free relocation assistance
One of the top and largest IT Companies from Japan that Offers a wide range of software products and services.
- Filipino fluent in both Japanese and English
- Graduates or Undergraduates with good background
- Preferably with work experience in BPO
- At least 3 years managerial/Leadership experience
- JLPT N1 Passer
- A leader and a team player at the same time
- Has strong delivery and people management skills
- Able to cope and thrive in a fast-paced and diverse environment
- With good communication, negotiation and facilitation skills.
- Maintain good customer relationships and satisfaction.
- Report issues and provide corresponding actions or solutions
- Work with Operations Managers to meet the goals and achievement of the company
- Explain and operate capacity and target together with the customer ensuring compliance to agreed goals
- Provide management reports on operations, escalating issues as required and proposing process improvements
- Participate in standardization programs in the organization
- Ensure that all customer concerns are understood and provide resolution
- Ensure proper coverage is maintained by support teams to customer deliverables
- Characterize and control technical support policies and procedures.
Exam – Nihongo Language Assessment
Manager’s Final Interview
HR Head’s Final Interview
For interested applicants you may send your resume to email@example.com
Contact us through:
Sun : 0932-461-0812
Landline: (02) 8245 2829
Viber: + 639369734028
LINE ID: j-k_jpteam
Kindly look for: Arcy
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