Ortigas, Pasig Negotiable English, Japanese BENEFITS: HMO coverage 13th month pay Government-mandated benefits JOB DETAILS: Company Profile: A consumer Electronics/IT (Software) company originated from the United Kingdom and expanded in Japan, U.S, Canada, China and the Philippines offering digital and innovative photo frames Requirements: Japanese National or other nationalities who has good proficiency in Japanese language At least high school graduate With BPO or CSR experience using Japanese language Good English communication skills Responsibilities: Receive customers inquiries and provide customer service in every customer interaction through phone calls, chat, email and other customer contact channels Translate technical terms regarding electronic products Receive customers inquiries through phone calls, emails or chat Work with other support teams as necessary to ensure that customers’ queries are clearly forwarded to the correct teams for the required action and follow-up Be open to new tasks that may arise due to changing business needs and market/product launches and promotions May participate in special projects to improve product and service quality and client satisfaction Recruitment Process: 1. Paper screening 2. Interview with the Line Manager (in English) 3. Job Offer (note: for confirmation if there will be exam/assessment) 求人に興味がございましたら、jkmanpower@jp-network-e.com まで履歴書をご送付ください。 For interested applicants you may send your resume to jkmanpower@jp-network-e.com 連絡先 Contact us through: 携帯番号 Mobile numbers: Globe: 0945-615-4082 Sun : 0932-461-0812 Landline: (02) 8245 2829 Skype: live:jknetworkjobs Viber: + 639369734028 LINE ID: j-k_jpteam 宛先Kindly look for: Ms. Yumi and Ms. Heart 弊社を通してお仕事を決められた方に、もれなくオリジナルパーカープレゼント！ Get hired through our company and be entitled of a Free Bilingual Hoodie! お知り合いを紹介していただき、お仕事を決められてた場合、紹介ボーナスをお支払いします！ You may refer your friends to get referral bonus! また、無料でキャリア相談もお聞きします。 Also, J-K Network Services offers a FREE BILINGUAL CAREER CONSULTATION Need motivation? Be inspired by clicking this link: https://bit.ly/2D9fyfe その他の求人は下記をご参考ください。 Other available Japanese job openings: Japanese Project Manager – 日本人プロジェクトマネージャー (https://jknetwork-jobs.com/search?la=&l=&q=japanese&a=search&jobnum=2019001253) Japanese Service Desk Manager – 日本人のサービスデスクオペレーションマネージャー (https://bit.ly/2XQzvA5) Japanese Service Delivery Manager – 日本人マネージャー(サービスデリバリー) (https://bit.ly/2MaNMVG) Japanese Production Manager – 日本人プロダクションマネージャー (https://bit.ly/2EdFHtL) Japanese QA/QC Manager – 品質保証マネージャー (https://bit.ly/2Qg3EI5) Japanese Manufacturing Manager – 日本人の工場マネージャー (https://bit.ly/2RgVI6o) ありがとうございました！ Thank you so much and have a great day!