Posted on 10 December 2019 Position: Korean Medical Helpdesk Industry: Pharmaceutical company Location: BGC, Taguig City Salary: Negotiable Work Schedule: Dayshift/Midshift | Weekends off Benefits: ● Free shuttle services ● HMO and Life Insurance ● Sick leave, Vacation leave ● Dental Insurance ● Seminars and online resources about health related topic ● Fitness events ● Retirement Plans ● Recreation And Sports Activities Responsibilities: ● Handle medical related inquiries and ensure to address in a professional manner ● Deliver first level support in providing resolution of customer complaints/inquiries ● Manage to keep all the complaints and inquiries documented and information are accurate ● Ensure to provide resolution to clients that is within the company’s standard procedures ● Participate in sharing new ideas and innovation to develop the areas of expertise of the company Requirements Requirements: ● Native Korean fluent in English currently in the Philippines ● Filipino who can speak Korean language ● Graduate of any Bachelor’s Degree related to medical – Nursing, Medical Transcriptionist, Healthcare etc. ●With experience in Customer complaints management is a must ● With experience working in clinical/medical environment or customer facing role is required ● Computer Literate; proficient in MS Word, PowerPoint, Excel and Outlook Skills / Software HealthcareTechnical Support Working Location Unit 3 IJKLM 3rd Floor, Crissant Plaza Building, 272 Commonwealth Ave., Quezon City, PH, Homebased Apply Now Job Description

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