Makati City Negotiable English, Mandarin Foreigner BENEFITS: Free Meals Free Accommodation Transportation Allowance HMO Annual Leaves JOB DETAILS: THE COMPANY: An online sports betting that was founded in 1998. Since its inception, this has become a medium-sized, fully licensed, online sports book. Requirements: Minimum of 3 years in a position with relevant experience would be an asset Basic office skills including knowledge of Microsoft Word and Excel Fluent Mandarin read and write High School Diploma is required Proficient in Mandarin and English Responsibilities: Answer and support customers facing communication in required languages, and translate emails, website information and any other matter as requested. Use available tools and information resources to resolve problems Monitoring of customer activity, including assisting in the identification of fraudulent activity or abuse Review and Process deposit / withdrawal transactions in accordance with established standards and procedures. Escalates unresolved problems in accordance with established policy procedures and protocols. Administer client account management including updating notes in accounts Research transaction discrepancies and take appropriate action Monitoring of customer activity, including assisting in the identification of fraudulent activity or abuse Amending / adjusting transactions in customer accounts when necessary or instructed Maintain professionalism and adhere to company standards during all interactions. Assistance with special Customer Services projects RECRUITMENT PROCESS: Initial Interview: Skype interview w/ HR Language Assessment 2nd Level / Final Interview HOW TO APPLY: Please send your resume to: jkchinesejobs@gmail.com Contact Number: Globe: 09178139678 Skype: live:mandarinjobs Whatsapp: +63 936 973 4186 WeChat: Jknetworkofficial Company Website: https://jknetwork-jobs.com/ Look for Ms. Kai Don’t forget to refer your friends! We give referral bonus for every successful hire. https://shorturl.at/bpALP Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation. https://goo.gl/o256BU Apply now and bring home an exclusive J-K Network Hoodie once you got hired from any of our client! Other Mandarin Openings: Position 1: Mandarin CSR (Forex Account) Location: Taguig City Industry: BPO Company Salary: P 90,000 gross Schedule: Shifting Position 2: Mandarin Markets Officer Location: Makati City Industry: BPO/Online Gaming Company Salary: Highly Negotiable Schedule: Shifting Schedule Position 3: Mandarin Telesales location: Pasay City Industry: Online Gaming Salary: Negotiable Schedule Shifting