Clark, Pampanga Province Php60,000(Negotiable) English, Mandarin Multilingual Filipino BENEFITS: HMO 1 free dependent Paid Time Off 10 days 25 days leave Php10,000 Relocation Allowance Php4,000 Upon regularization Php5,000 Sign on bonus JOB DETAILS: COMPANY PROFILE: This company is an Omni channel provider of customer care and back-office support solutions. REQUIREMENTS: Bachelor Degree Holder/2 years course graduate or Vocational graduate Can speak, read and write Mandarin and English fluently With customer/technical support background Excellent written and verbal communication skills required Ability to multitask and meet established deadlines; must be a self-starter and be able to work independently as well as being a team player. A go-getter attitude would help a candidate be successful in this role. Ability to work in a fast-paced environment; strong organizational skills a must. DUTIES: Assisting users with login and registration processes & refunds. Assisting users with account updates. Assisting users with tracking payments in limited scenarios. Fixing issues with coupon codes 3. Providing invoice links or PDFs via email, generated from our system, in limited scenarios. Triaging bugs in the system 3. Assisting users with navigating and using the overall system. RECRUITMENT PROCESS: Online Assessment (Assessment Link) Written Assessment (Essay Exam) Client Assessment/Operations Interview Can send directly For interested applicants you may send your resume to mandarinjobs@jp-network-e.com Contact Us: *Contact us: 09173163761 | 245 2829 *Contact Person: Ms. Macy *Skype: live:mandarinjobs *WeChat: Jknetworkofficial Visit our website for more Mandarin openings! Click this link below: https://jknetwork-jobs.com/ Apply now! We provide free bilingual career consultation Refer your friends and receive bonuses! Other Available Job Openings: Position 1: Mandarin Customer Service Representative Industry: BPO Company Schedule: Dayshift Location: Eastwood, Quezon City Salary: Php70,000 Position 2: Mandarin Customer Service Representative Industry: BPO Company Schedule: Dayshift Location: Mandaluyong Salary: Php95,000(Negotiable) Position 3: Mandarin Service Desk Industry: Manufacturing Company Schedule: Shifting Location: Eastwood, Quezon City Salary: Php70,000-Php80,000

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