McKinley, Taguig City Php 80,000 – Php 100,000 English, Mandarin Multilingual Filipino BENEFITS: 13th-Month Pay Government-Mandated Benefits DAYSHIFT NO AGE LIMIT JOB DETAILS: Company Profile: This is a well-known international digital technology company that provides the best customer & IT services in Healthcare, Financial, Telecom, Media, Insurance, Manufacturing and many more industries. Requirements: Bachelor’s degree Amenable to work in McKinley, Taguig and in shifting schedule Should have experience in voice support 1-3 years of Experience in technical Voice Support or ServiceDesk Proficient in Mandarin and English (both speak, read and write) No gender preferences and age limit Must be able to work in shifting schedule Other qualifications: Basic understanding of AD, AD groups, Security Groups, etc Good technical expertise on Windows 10, Office365 and MS Products Understanding and experience in supporting Antivirus software Understanding of Windows patch and other security updates Should have understanding on MFA (Multi-Factor Authentication) Experience in working with remote support tools Good Knowledge on Voice Video Conferencing solutions Basic understanding on Printer Support Good Understanding of ITSM tools Preferably ServiceNow Should have good understanding on ITIL process Duties: Manage and monitor all installed systems and infrastructure Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Ensuring user queries or issues are captured, validated, and triaged for further processing. Ensuring that various types of information are communicated to users through the appropriate channel(s). ALL ARE DONE THRU ONLINE ASSESSMENT: Phone interview with HR Language assessment (computer and essay writing in mandarin) Multiple choice on how to solve inquiries in Mandarin Final interview with Local Chinese Job offer and contract signing APPLY NOW! Contact us: Mobile numbers: 09173163761/ (02) 245-2829 Email us: jk.netcareers@gmail.com Skype: live:mandarinjobs Website: http://jkmanpower.jp-network-e.com Look for Ms. Maddi Visit our website for more Mandarin job openings! http://jkmanpower.jp-network-e.com/ For other openings: 1. Position: Mandarin Online Shopping Account Location: Pasig City Salary: Php80, 000 – Php100, 000 Schedule: Shifting Industry: BPO Company 2. Position: Mandarin Verification Specialist Location: Rockwell, Pasig City Salary: Php80, 000 Schedule: Dayshift Industry: BPO Company 3. Position: Mandarin Service Desk Location: Eastwood, QC Salary: Php60, 000 – Php70,000 Schedule: Shifting Industry: Manufacturing Company

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