Makati City P60,000 English, Mandarin, Taiwanese BENEFITS: Free Accommodation Government Mandated Benefits Free Meals Good working environment JOB DETAILS: Company Profile: Best regional Business Process Outsourcing (BPO) service provider by offering exceptionally strategic, efficient, and secure horizontal BPO services e-commerce companies. Requirements: Proficient in Mandarin and English (Speak,read and write) Proficient in 普通话 and 英语 (Speak,read and write) Diploma in any field 高中或以上，不限科系 Fresh graduates welcome 歡迎應屆畢業生 Minimum 1 year of relevant experience 至少有一年的相关經驗 Understands good customer service 理解良好的客戶服務品質 Basic knowledge in Microsoft applications 基本的MS辦公軟體操作 Basic analytical/information gathering skills 基本的資料蒐集與分析能力 Customer focus 以顧客為導向 Time Management 時間管理 Good listening skills 良好的傾聽能力 Innovative 創新思考 Must be a Taiwanese Job Description: Assist, respond, assess, record, escalate and resolve customers’ requests, queries, concerns and complaints in order to address questions and help create positive customer experience by providing quality level of service consistently with accurate information and in a timely manner. 協助與解決顧客的問題，了解顧客的需求並提供可靠與正確的資訊；紀錄與理解顧客投訴的主因並向上反應；降低顧客的投訴量進而提高服務品質。 Identify, suggest, inform and sell products and services best suited to the customer’s needs in order to increase conversion and retention of customers and to encourage completion of new or repeated purchases leading to increase revenue. 通過優良的服務品質，提供與推薦適合顧客的產品；鼓勵顧客購買與再次消費，進而提高利潤。 Reads, comprehend, compose, translate, validate, review and maintain communication contents from business to customers in order to deliver relevant, appropriate and clear information that is aligned to the intended purpose, objective and consistency of the business.識別與驗證、翻譯與撰寫顧客提供的資料，使其成為符合公司規範的文件，符合公司預期的目標與要求。 Recruitment Process: Endorsement Paper Screening Face to face Interview (Initial Interview) Final Interview For interested applicants you may send your resume to mandarinjobs@jp-network-e.com or jkchinesejobs@gmail.com Contact Us: *Contact us: 09369734186 *Contact Person: Ms. Kai *Skype: live:mandarinjobs Visit our website for more Mandarin openings! Click this link below: https://jknetwork-jobs.com/ Apply now! We provide free bilingual career consultation Refer your friends and receive bonuses! Other Available Job Openings: Position 1: Mandarin Operations Associate Industry: IT/Advertising Schedule: Shifting Location: Makati City Salary: Highly Negotiable Position 2: Mandarin Agent Support Industry: Online Gaming Company Schedule: Shifting Location: Makati City Salary: P65,000 – P75,000 Position 3: Mandarin Telesales Agent Industry: Online Sportsbetting Schedule: Dayshift Location: Makati City Salary: P80,000 NET
