Description:
Media Review Analysts are responsible for various customer issues depending on account assignment; tasks may be related to transaction processing, issue resolution, ensuring that department and customer needs are met, and assisting with special projects, as needed. Tasks may include:
- Understanding client policies and guidelines, and making decisions based on them
- Reviewing user reports regarding website content
- Identifying improvement opportunities in workflow and suggesting solutions
- Liaising effectively with other internal and client teams
Requirements:
- Bachelor’s degree holder
- BPO experience is an advantage
- Excellent English communication skills (written)
- Excellent comprehension skills
- Passion for the internet
- Willing to work in Cubao or Taguig