Media Review Analysts are responsible for various customer issues depending on account assignment; tasks may be related to transaction processing, issue resolution, ensuring that department and customer needs are met, and assisting with special projects, as needed. Tasks may include:

  • Understanding client policies and guidelines, and making decisions based on them
  • Reviewing user reports regarding website content
  • Identifying improvement opportunities in workflow and suggesting solutions
  • Liaising effectively with other internal and client teams


  • Bachelor’s degree holder
  • BPO experience is an advantage
  • Excellent English communication skills (written)
  • Excellent comprehension skills
  • Passion for the internet
  • Willing to work in Cubao or Taguig
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