Description:

Media Review Analysts are responsible for various customer issues depending on account assignment; tasks may be related to transaction processing, issue resolution, ensuring that department and customer needs are met, and assisting with special projects, as needed. Tasks may include:

• Understanding client policies and guidelines, and making decisions based on them
• Reviewing user reports regarding website content
• Identifying improvement opportunities in workflow and suggesting solutions
• Liaising effectively with other internal and client teams

Requirements:

• Bachelor’s degree holder
• BPO experience is an advantage
• Excellent English communication skills (written)
• Excellent comprehension skills
• Passion for the internet
• Willing to work in Cubao or Taguig