Anne is Hiring (Anywhere) Native German Team Leader – Taguig, 110k Requirements: Preferably Native Speakers or with C1/C2 Certification Excellent communication skills in German and English Bachelor’s degree holder in any field Experience as Team Leader is an advantage but not required Related work experience in a BPO set-up is a must Willing to work on a Shifting schedule (most probably mid shift) and during holidays Willing to work in Taguig City Responsibilities: Manage and supervise a team of German agents performing customer support to customers/clients Monitoring representatives’ output in line with proper procedures and policies Ensure quality service and performance of the team Make sure team members are encouraged and trained through coaching and guidance Manage and evaluate team performance Handle escalated and reported issues and complains of the customer Perform other tasks assigned How to apply? Send your CV at or contact me at 0927-806-0916 Kindly indicate in the subject line the position you are applying for. And make a 3-4 sentences of the summary of your qualifications. DIRECT HIRE Thank you! Anne 0927-806-0916
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