RESPONSIBILITIES: Manage a high performing team of developers Acts as a release manager by tracking and approving the projects for deployment Ensures proper alignment on directives with Main Office and offshore team Provide time estimates for projects and prioritize multiple tasks effectively Develop and implement web applications when need arises Identify system deficiencies and recommend solutions Test performance, implement software, and document systems when need arises Support programs developed for internal customers when need arises Ensure the quality control while respecting pre-determined business rules and deadlines Enhance and support existing tools and database infrastructures Publish reports at the agent and call center level QUALIFICATIONS: Possess approximately 5 years’ experience leading high performing software development teams Have a degree in Computer Science or Computer Engineering Programming experience Experienced with ASP.NET, JavaScript, JQuery, XML, AJAX, JSON, HTML5 -XHTML, CSS3, ASP, DOJO, C#, T-SQL Experienced in Visual Studio TFS Good knowledge of Windows environment Good knowledge of MS SQL 2005+ Experienced in relational database analysis Strong knowledge of BI/Query, MS Project, and ACDs – Symposium, Avaya, IEX, or equivalent) Experience in Robotics Process Automation is a major plus, on software like Blue Prism Experienced in the design, development and maintenance of enterprise-level data systems such as Oracle, SQL Server, Teradata, SAS, or others. Expert-level web design experience with Asp.Net 4.0 Experienced in designing and implementing web-based reporting solutions You have outstanding spoken and written English skills You thrive in an exciting and fast paced nature of working on a tech support floor Job Function / Expertise / Department Industry Years of Work Experience 5 – 8 Years Position Level Job Type Full Time Work Hours Night shift Educational Attainment Bachelor’s Degree Preferred field of Study BS in Information Technology or Computer Science Employee benefits HMO Coverage Life Insurance HMO of dependents SSS Philhealth Pag-Ibig 13th month Preferred Candidate Interpersonal / Soft Skills Technical / Hard Skills Tools

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