JK NETWORK SERVICES in Taguig Company Profile: This Healthcare Company is originated in America. They are expert when it comes to Nutrition, pharmaceuticals, and diagnostic. Position: Japanese Medical Devices Helpdesk Industry: Healthcare Company Salary: Negotiable Location: Taguig Schedule: Dayshift, Mid Shift Benefits: Free shuttle services HMO and Life Insurance Sick leave, Vacation leave Dental Insurance Seminars and online resources about health related topic Fitness events Retirement Plans Recreation And Sports Activities Requirements: Filipino who can speak Japanese Japanese N1,N2, N3 Passer or Level Familiar in Microsoft Word, Excel, Power point Preferably Graduates of Medical Technology but open for Undergraduates with good background Preferably with experience in handling Medical Devices With good communication skills in English Responsibilities Handle phone, email and chats professionally and friendly matter Provide first level support in troubleshooting customer concern across the designated product range by analyzing customer problems and asking the appropriate questions to support resolution. Documenting concern and inquiries using the appropriate guidelines and procedures to ensure completeness and accuracy of the records. Communication of concern investigation conclusions to customers through written reports and phone conversations. Resolve and address any concern or inquiries within the target timelines described within the key performance indicators for individuals, the team and the company. To continually evaluate and identify opportunities to drive process improvements that positively impact team performance and customer experience. RECRUITMENT PROCESS: Initial Interview Assessment Interview with Filipino Manager Client’s Interview with Japanese Job Offer Kindly submit your resume to Ms. Prelie through this email nippon.hire@gmail.com / japanesejobs@jp-network-e.com and you may contact us on 09369734028. You may also contact us to the following: Mobile: 0936 973 4186 / 09456154082 / 915-849-3035 Landline: (02) 8 932 0963 Skype: live:jknetworkjobs Line:j-k_jpteam J-K Network Services https://jknetwork-jobs.com/ FREE BILINGUAL CAREER CONSULTATION https://tinyurl.com/y8lwcykd Refer your friends and get a referral bonus once they get hired! https://tinyurl.com/yd4383ok Thank you so much! Apply Now! We would like to inform you that we have a lot of job openings right now! Kindly see the details below: 1. Japanese Tech/Systems Support Analyst – https://tinyurl.com/yc2leagx 2. Japanese Service Desk Agents – https://tinyurl.com/yayokdsb 3. Japanese Speaking Graphic Designer – https://tinyurl.com/ybgz9d53 4. Japanese Human Resource Manager – https://tinyurl.com/y7u9qt6w 5. Japanese Speaking team leader – https://tinyurl.com/y8p4p445 6. Japanese Service Desk Analyst – https://tinyurl.com/y8ez9eue 7. Japanese Client Advisor – https://tinyurl.com/ycmkqvxs 8. 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