Description:

• Provide world class service excellence to clients by offering a consistent telephone banking experience

• Attend to inbound and outbound telephone calls in accordance with standard operating procedures

• Process online banking transactions which include financial entries and data maintenance

• Identify opportunities to further enhance relationships with our existing clients

Requirements:

• At least 1 year experience in an international BPO / call centre role

• College Graduate of any 4-year Course without BPO experience

• Fluent English and the ability to communicate daily with clients in English

• Amenable working on shifting schedule, holidays, weekends & extended work hours

• Amenable to working in BGC, Taguig

• Applicants should be Filipino citizens or hold relevant residence status

What we offer you:

We offer a competitive salary package of 26-33K and other great benefits including:

• HMO Health Insurance from day 1 for you and your unlimited qualified dependents

• Life Insurance from day 1

• Tuition Reimbursement

• Retirement Plan

• Staff Loan

• Bereavement Assistance

• Growth and promotion from within

• No Employment Bond

CBPS MAY ASSIGN CANDIDATES TO DIFFERENT BUSINESSES BASED ON CANDIDATE PROFILE, AVAILABLE OPENINGS & BUSINESS NEED. APPLICANTS MUST BE WILLING TO WORK ON A SHIFTING SCHEDULE.

For faster processing, we encourage you to walk-in and apply!

Visit our Career Center from 9:00 am to 5:00pm

Ground floor Citi Plaza 34th Street corner Lane D, BGC, Taguig

Going to Citi Plaza from Ayala MRT Station:

Ride the East BGC bus route and get off at STI College along 32nd St. Walk towards Park Triangle to the 34th Street.

(LANDMARK: Kidzania)

*By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.