• Provide world class service excellence to clients by offering a consistent telephone banking experience
• Attend to inbound and outbound telephone calls in accordance with standard operating procedures
• Process online banking transactions which include financial entries and data maintenance
• Identify opportunities to further enhance relationships with our existing clients
• At least 1 year experience in an international BPO / call centre role
• College Graduate of any 4-year Course without BPO experience
• Fluent English and the ability to communicate daily with clients in English
• Amenable working on shifting schedule, holidays, weekends & extended work hours
• Amenable to working in BGC, Taguig
• Applicants should be Filipino citizens or hold relevant residence status
What we offer you:
We offer a competitive salary package of 26-33K and other great benefits including:
• HMO Health Insurance from day 1 for you and your unlimited qualified dependents
• Life Insurance from day 1
• Tuition Reimbursement
• Retirement Plan
• Staff Loan
• Bereavement Assistance
• Growth and promotion from within
• No Employment Bond
CBPS MAY ASSIGN CANDIDATES TO DIFFERENT BUSINESSES BASED ON CANDIDATE PROFILE, AVAILABLE OPENINGS & BUSINESS NEED. APPLICANTS MUST BE WILLING TO WORK ON A SHIFTING SCHEDULE.
For faster processing, we encourage you to walk-in and apply!
Visit our Career Center from 9:00 am to 5:00pm
Ground floor Citi Plaza 34th Street corner Lane D, BGC, Taguig
Going to Citi Plaza from Ayala MRT Station:
Ride the East BGC bus route and get off at STI College along 32nd St. Walk towards Park Triangle to the 34th Street.
*By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.