Provide customer service via email or phone calls & answer customer/agency’s question regarding product, process, policy Role Responsibilities: Ensure policies are followed and refer/escalate where appropriate Comply on provided legislations, industry codes, company policies and procedures. Establish and maintain a good working relationship with stakeholders Cooperate with other functions to answer customer/agency’s questions regarding product, process, policy etc. Provide personalized and quality service to meet the expectations of internal and external customers Understand customer needs and goals an actively look for ways to meet them Follow agreed upon scripting to ensure customer intention is understood Role Qualifications: Excellent customer service focus Proficiency in MS tools Problem solving skills Strong spoken and written English Keen to details Adaptable to change to a fast-pace environment Administration and Organisation Skills Number of Openings: 1 How to Apply: To submit your application, click “Apply” and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Send Application

Upload Resume / CV (Select or Drop File)

Signup to newsletter and receive daily job updates, services, etc.