Provide customer service via email & answer customer/agency’s question regarding product, process, policy Required Education Preferably with BPO experience and shifting schedules Required Experience The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Required Licenses/Certifications Individual Contributor Preferred Education PHL US Only – Travel Frequency Basic knowledge on customer service Knowledge in Insurance Processing is preferred US Only – Disclaimer Proficient verbal and written communication skills Proficiency in MS tools Customer service focus Keen to details Administration and Organisation Skills Ability to multi task Problem-solving skills Analytical and research skills Job Type Customer Service Number of Openings: 2 How to Apply: To submit your application, click “Apply” and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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