English, Latin, Portuguese
- TEMPORARY WORK FROM HOME
- Sick Leave
- Vacation Leave
- Free Visa Processing
- Healthcare Insurance (HMO) & Life Insurance coverage from Day 1 of Employment
- Night Differential
- Retirement Plan
- 13th Month Pay
- Government mandated Benefits
Company Profile: This is one of the biggest and most well-known contact center in the Philippines. This company specializes in providing IT, Consulting, and Operations support.
Position: Portuguese Service Desk Analyst
Industry: BPO Company
Location: Metro Manila
Schedule: Shifting Schedule
Work Set-up: Temporary Work from Home setup
- Open for native Portuguese speakers
- Preferably Bachelor Degree holder of any course
- Fluent in both Portuguese and English
- At least 1 year of experience in Customer Service or Technical Support
- Preferably with knowledge in PHP, Java, .Net and other Programming Languages
- Amenable to work in shifting schedule
- Willing to work in any of the following: Taguig, Mandaluyong, Makati, and Quezon City
- Answer phone calls from Portuguese speaking customer
- Ensure quality of customer service compliance
- Handle and solve technical issues for hardware/software problem of computer, mobile, tablet, and router
- Provide coaching to members for a product, system, and processes knowledge
- Resume screening
- HR interview
- Online Assessment
- Portuguese language assessment
- Project Manager’s Interview
- Final Interview
- Job Offer
HOW TO APPLY:
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Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Look for: Ms. Alena
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