Requirements Candidate must possess at least a Bachelor’s/College Degree on any course. Preferably Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent. Responsibilities Successful candidates will provide customer service assistance for multinational clients specializing in banking and financial services. This organization is considered one of the largest corporations in the United States. A Global Bank Servicing US Credit Card Label. JOIN US NOW AND ENJOY THE FOLLOWING BENEFITS: Competitive Compensation Package with Monthly Performance Incentives Meal and Other Allowance HMO and Dental Coverage from Day 1 of Employment Continuous Education Assistance and Skills Enhancement through Training & Personal Development Programs Exciting and Encouraging Work Environment Click APPLY NOW and expect a CALL within 24-48 hours from our recruitment team. WE ENCOURAGE WALK-IN APPLICATIONS! *Terms and Conditions Apply. Additional Requirements At least 18 years old of age. Must possess excellent PC and key-boarding skills Willing to work different shifts including night, weekend schedules and overtime Ability to work in a fast-paced and high volume service center self-managing call efficiencies Detail oriented Excellent English oral and written communication skills Ability to promptly resolve client inquiries and escalate as need Ability to attentively service customer needs and concerns while being empathetic and maximizing opportunity to build rapport with the customer Willingness to address the expressed and unexpressed needs of the client helping to build customer loyalty. Ability to utilize tools and resources appropriately to efficiently resolve customer inquires Strong problem solving and decision-making skills Be able to service customers on a variety of topics, which can include, but not limited to, providing account transactions details, placing investigations or on-line navigation assistance. Ability to be organized and detail oriented with the capability to multi task Experience in banking and credit card industry preferred Amenable to work in Northgate Cyberzone, Alabang, Muntinlupa City; Full-Time position(s) available. Additional Info Location: Muntinlupa City, NCR. Full Time position(s) are available. Number of vacancies: 25. Social Media Footer WALK-IN NOW at G/F of IHub1 Building Northgate Cyberzone, Alabang, Muntinlupa City from Mondays to Fridays 10AM-5PM and be Processed WITHIN THE DAY! Please bring at least one (1) Valid/Government-Issued ID and an Updated Resume. APPLY NOW! About Us Genpact began in 1997 as a business unit within General Electric. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company. Bain Capital became Genpact’s largest shareholder in November 2012, with the strategic objective to grow the company further. Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$491.90 million to 87,000+ employees and annual revenues of US$3.00 billion as of December 31, 2018.

Send Application

Upload Resume / CV (Select or Drop File)

Signup to newsletter and receive daily job updates, services, etc.