Job description QAQC of either non-video or video content Can be assigned to manage or partly manage the QA of any type of educational content regardless of subjects. Can be assigned to independently manage at least one small size project Support content managers in quality assurance as assigned. For the assigned project(s), he/she could be expected to * Define and achieve the goals and timeline according to the resources available Work with other teams such as content development, production, academic, creative teams, and project owners as required Ensure educational content meets quality standards before release. Coordinate with the production team in matters of error reports, validation, and fixing. Maintain proper documentation of processes and guidelines Manage and communicate ongoing changes in tasks, goals, or performance. Monitors problems, propose solutions, and implements changes as necessary Produce analysis and reports on content quality, with the purpose of tracking and improving content output quality as well as processes. Contribution to the overall performance of the content department Work with the content development team during the prototyping process, especially on production capabilities, processes, and constraints. Work closely with production to improve the quality of content produced Support content managers in production management as assigned. Others Ensure smooth transition of the previous team as required QAQC Officers are expected to be able to understand the educational content development team and content production team. When necessary, may be required by the Content Manager to take on projects or tasks in content development or content production When necessary, may be required by the Content Manager or direct manager/supervisor to take on content department ad-hoc projects or tasks that are outside of standard content development, production, or QA QC phases. Examples may include but not limited to partnership building, or developing new content products or service offerings. In the case of downsizing in terms of planned resources, all team members may be asked to take on tasks below their current level, including but not limited to writing and editing of contents. Carry out other tasks and assignments as assigned from time to time. Requirements Graduate of Bachelor’s degree with any course With at least 2 years of work experience in a publishing company Use of Microsoft Office or Google Suites such as docs, sheets, and slides Proofread/copyedit academic materials Has good management and communication skills Why apply to us? Highly competitive salary HMO upon regularization with additional 1 dependent (fully covered by the Company) Monthly performance bonus 10 VL and 10 SL (unused SL is convertible to cash annually) Company issued item Promotion opportunities Opportunity to meet and train abroad Government-mandated benefits Work arrangement: Available for communications and should be responsive anytime during office hours, from Mondays to Fridays, especially when needed for urgent concerns. Remote work/WFH Attend meetings and collaborate with the team in the office whenever required. Comply to work management systems, reports, and other policies from Content Manager and the company.