Location : Salary : Competitive Type : Permanent Main Industry : Other Industries and Skills : Utilities & Services Job ID : 100113378 Employer : Shell Posted On : 13 March 2020 12/04/2020 The Role Job Purpose: The Recruitment Advisor – Hire and Onboard role is intended to: Be accountable for providing timely and high-quality offer to onseat process to ensure a positive candidate experience. Be responsible for employment documentation for new hires and assure high quality data management. Execute complex HR processes while complying with existing policies and operational procedures. Principal Accountabilities: Primary accountabilities include but are not limited to: End to end ownership for timely and accurate execution of the hire processes within the system Guarantee that all candidates can start on their first day in Shell, correctly registered in payroll, with complete pre-employment requirements, access to (necessary documents in) the system, and complete IT equipment by ensuring that all system actions are done on time and with high accuracy. Execution of relevant HR procedures within agreed SLAs and qualitative & quantitative KPIs. Proactively monitor and efficiently follow-up on outstanding actions while overseeing the whole hiring process. Maintain accurate candidate information within all systems utilized (e.g. Kenexa, Shell People, DocuSign) and ensure compliance on Data Privacy controls Strive for continuous improvement in service delivery, lead/participate in improvement initiatives and global and local projects. Ensuring the info in Knowledge Management is up-to-date. Adhering to the Global Approval Matrix (GAM) and Financial Control Manual (implementing all established financial controls in daily work) & Data Privacy rules, including reporting all FCM & Data Privacy breaches. Key Challenges: Flawlessly execute a high volume and high-risk process while ensuring a timely onboarding and positive candidate experience and understanding cost/benefit to Shell. Accurately handle complex, sensitive, and confidential individual cases with minimal supervision. Need to prioritise and meet deadlines across a varied and dynamic workload with multiple candidates. Able to work with highly confidential information while abiding to all Data Privacy rules. Job Knowledge, Skills & Experience: Prior knowledge and experience in Human Resources or Service environment required. Tertiary qualification – preferably in HR or Business Administration. Experience with local policy/processes, pensions, benefits and immigration/relocation. Experience in working with confidential and sensitive information (e.g. employment documentation) and maintaining integrity of data with high level of accuracy and attention to detail. Proficiency in Shell People, Kenexa, Microsoft Office. High level of attention to detail and data accuracy. High level of personal accountability to manage and resolve issues raised by candidates, recruitment, hiring managers, local HR in a quick and effective way. Problem solving attitude with a pragmatic approach – know who to contact when and be able to take the decision to deviate from the standard if required. Able to actively participate in planning/prioritisation of own work. Key Competences HR Information & Systems – Skill Performance, Rewards & Benefits – Skill Account Management – Skill Stakeholder Management – Skill Employee Relations – Knowledge Attraction, Assessment & Selection- Knowledge Start Something Remarkable Shell Business Operations (SBO) Manila is focused on driving excellent corporate performance in Finance, Human Resource, Customer Service, Order-to-Delivery, and Contracting and Procurement. We enable Shell to operate in a global-competitive and ever-changing business environment. A career in Shell will offer you remarkable opportunities for growth, true experience across different business areas and the tools you need to discover and develop your skills within the energy industry. We’re looking for qualified individuals with the drive to create significant business impact, as well as to collaborate with a team of professionals with diverse backgrounds. If you are a great team player, possess superior communication skills and problem solving abilities, join us and see the impact that you can make across our global business. Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.