Davao City Company Information Torch Solutions Quimpo Boulevard Davao City Davao City, Davao del Sur 8000 Website: Talent Outsourcing Channel (TORCH) Solutions is committed to strategically match the right talent to the client’s specialized staffing needs and build rewarding careers for the professionals we place through our holistic HR solutions. We supply employers with high quality and efficient workforce in time and contribute to the client’s success through people Job Description Open and maintain customer accounts by recording account information Resolve product and/ or service problems by clarifying the customer’s complaint and providing resolution Recommend potential products or services to management by collecting customer information and analyzing customer needs Manage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Go the extra mile to engage customers Resolve customer complaints via phone, email, mail or social media Assist with placement of orders, refunds, or exchanges Advise on company information Take payment information and other pertinent information such as addresses and phone numbers Job Qualifications Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively High school diploma or equivalent; college degree preferred Number of Job Opening 15 Highest Education Attainment At least Highschool Graduate How to apply to this job For easy and fast processing of your application kindly send your Name/CSR/Location to (09298974030/09350373256) or you may send your updated resume tru email: SUBJECT OF THE EMAIL: Contact Info Contact Phone : 09197063239 Contact Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

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