in Metro Manila Job Summary Ensure that all client / customer phone calls and e-mails requesting assistance or information are immediately answered, that problems are documented and referred to the appropriate individual(s) by incident ticket and that individual(s) designated take prompt action. Respond to internal or external client inquiries or support calls and assist them in resolving any issues. Responsible for activating new processes and identifying process improvements for the Master Data Maintenance Process especially for Price Master. Prepare and load template using Customer and Material Mass Maintenance in SAP Should have understanding of Business scenarios and converting it to MDM Business logic Responsible for day-to-day data maintenance requests. Execution should be within set SLAs. o Data Objects: Price, Customer, Material o Create / Change / Extend / Block / Unblock o Mass Maintenance of Data o Checking of Data Accuracy and Completeness o Analyze and validate data maintenance requests prior to be able to maintain data quality and integrity 100% of the time. Required Education, Skills, and Qualifications Qualifications: Bachelor’s Degree graduate Used different platforms such as Net weaver , XI, Tibco , ABAP etc. Knowledgeable in MS Access, HTML, C#, SharePoint Admin Minimum 2 years knowledge in using SAP MDM We know that resume is a must to apply for a job. If you don’t have one or yours is already obsolete. HireMe.ph gives you free editable resume templates .