Job Description:

The Service desk engineer is responsible for the successful implementation and deployment of technically complex product solutions in the client environment. He/she performs completion of incident tickets and service requests
Performs configuration of supported devices and systems
Performs incident and service management
Acts as clients’ technical advocate within the company; promotes thoughts and ideas that contribute towards a more efficient and productive implementation of the products for the client

Qualifications:

With at least (1) year experience; fresh graduates are welcome to apply
Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related courses
With good communication skills
Good client-facing and phone skills
Sociable, proactive, team player

To apply for this job email your details to recruitment@itgroupinc.asia

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