in Metro Manila – Bachelor’s Degree in Information Technology, Engineering and other related fields – 2+ years of hands on experience with ServiceNow administration and development – ServiceNow ITSM Administrator certification required – In depth knowledge of ITIL processes and preferably with ITIL Foundation Certification – Working knowledge of ServiceNow integrations including but not limited to Active Directory/Azure AD, LDAP, Outlook Exchange, etc. – Good understanding of ServiceNow suite, how it interfaces with ITIL processes, IT operations and business functions – Experience in building catalog requests for use on the Service Portal required – Experience in building integrations (SOAP/REST – preferred) in order to automate communication with other platforms – Experience in working with ServiceNow CMDB, Discovery and Performance Analytics a plus factor – Excellent written and oral English communications as ADB is an international organization with diverse nationalities We know that resume is a must to apply for a job. If you don’t have one or yours is already obsolete. HireMe.ph gives you free editable resume templates .