Mckinley, Taguig City
PHP 90,000 gross
English, Filipino, Latin, Spanish
- Sick Leave
- Vacation Leave
- 13th Month Pay
- Government Mandated Benefits
- WFH – Equipment provided
- Other will be discussed by the client
- Schedule: Night Shift (follow UK and Latin-America time zone.) | 2days Off
- Work Set-up: Work from Home until further notice
Company Profile: This is the world largest Multimedia Company which was established in Canada. They gather financial, legal, accounting and other document
- Proficient in Spanish and English language both verbal and written
- Preferably Filipino that is fluent in Spanish
- Foreign National who has permanent visa in the Philippines
- Bachelor’s Degree Holder of any courses
- At Least 1-2 years experience in Customer Service or Technical Support is highly advantage
- Knowledgeable in Basic Troubleshooting
- Good communications skills is a plus
- Proficient with Microsoft Word, Excel, Outlook and Internet.
- Act as point of contact for troubleshooting, diagnosis and escalation of customer support issues (application functionality, basic internet browser and email questions)
- Assisting customers with their concerns via phone, email and chat
- Participate in application user acceptance testing as required;
- Coordinate with appropriate departments to ensure Authorization & Authentication documentation is completed appropriately;
- Perform other tasks assigned by the supervisor
- Paper Screening candidates
- Initial interview via MS Teams by the TA Specialist
- English Assessment Skill (40 multiple items, 3 writing assessments)
- Final Interview with mock call and language assessment
- Job Offer
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