Mckinley, Taguig City

PHP 90,000 gross

English, Filipino, Latin, Spanish

Foreigner

BENEFITS:

  • Sick Leave
  • Vacation Leave
  • 13th Month Pay
  • Government Mandated Benefits
  • HMO
  • WFH – Equipment provided
  • Other will be discussed by the client
  • Schedule: Night Shift (follow UK and Latin-America time zone.) | 2days Off
  • Work Set-up: Work from Home until further notice

JOB DETAILS:
Company Profile: This is the world largest Multimedia Company which was established in Canada. They gather financial, legal, accounting and other document

Requirements:

  • Proficient in Spanish and English language both verbal and written
  • Preferably Filipino that is fluent in Spanish
  • Foreign National who has permanent visa in the Philippines
  • Bachelor’s Degree Holder of any courses
  • At Least 1-2 years experience in Customer Service or Technical Support is highly advantage
  • Knowledgeable in Basic Troubleshooting
  • Good communications skills is a plus
  • Proficient with Microsoft Word, Excel, Outlook and Internet.

Responsibilities:

  • Act as point of contact for troubleshooting, diagnosis and escalation of customer support issues (application functionality, basic internet browser and email questions)
  • Assisting customers with their concerns via phone, email and chat
  • Participate in application user acceptance testing as required;
  • Coordinate with appropriate departments to ensure Authorization & Authentication documentation is completed appropriately;
  • Perform other tasks assigned by the supervisor

Recruitment Process:

  • Paper Screening candidates
  • Initial interview via MS Teams by the TA Specialist
  • English Assessment Skill (40 multiple items, 3 writing assessments)
  • Final Interview with mock call and language assessment
  • Job Offer

HOW TO APPLY:

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Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Alena

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