No. of Positions 1 Job Description This role is responsible for CI within the Expenditure process with the following responsibilities Equipping Finance staff with the right behaviors & skills to solve problems on their own Train & Coach on improvement project delivery Train & Coach on Royal Dutch Shell (RDS) CI Ways of Working to leaders Build a working understanding of CI through training of staff at all levels on CI Methodology and Tools (CI Curriculum) Embed CI Standard Ways of Working (CI SWoW) as a key component of the Finance Operations Management System Leading Complex Change – Finance CI staff as Change Agent Help sponsors develop & implement an effective CI deployment strategy including Low Cost Automation (“LCA”) opportunities aligned with business strategy. Lead complex change initiatives that require greater change management experience & skills for example ongoing implementation of Leader Standard Work. Role model RDS CI Ways of Working Integrating the Components of Operational Excellence – Finance CI staff as Integrator Share best practice & enable replication Connect interdependent processes systems, data & people to deliver End-to-End improvement Promote coordinated CI deployments in RDS by leveraging on CI networks Facilitate development of a common agenda (including digitization) through Integrated Process Plans Principal Accountabilities: Will provide holistic CI support to a large populations of finance staff in the Expenditure process (the role will have the ability to influence 500+ finance staff either directly or indirectly) Run numerous training events and courses, as dictated by the operational need. (~1-2 training courses and >20 smaller CI Curriculum trainings) Coach a portfolio of improvement projects, using appropriate CI methodology, including Agile, with each of the projects aiming to develop capability and deliver sustainable business value. Lead the onging implementation of Leader Standard Work (LSW) in all leadership teams within the Expenditure process. Deliver at least 1 complex (integrated, E2E Project each year) Provide ad hoc coaching support to develop CI mindset in Expenditure as needed Subject Matter Expert on Lean Sigma methodology, able to coach and train Finance staff, at all levels, on the use of this methodology to deliver CI projects and to cultivate a strong continuous improvement mindset. Develop credible trust based relationships and work closely with senior stakeholders across the Expenditure process to define process improvement priorities and to create a strong continuous improvement culture within Expenditure. Identify the improvement needs and take the initiative whilst ensuring the usage of the correct project selection and project prioritisation criteria. Work with Expenditure stakeholders to identify pain areas and scope opportunities that form the basis of a strong improvement pipeline to be delivered across Expenditure and its feeder processes. Ensure that effective quality processes are adhered to and that appropriate tools and processes (e.g. Lean Sigma) are being used to drive Continuous Improvement. Manage and mentor CI Practitioners to drive sustainable process improvements that have rigorous, auditable benefits to the organisation. Define, scope and lead process improvement projects in alignment with overall CI Finance strategy and business priorities. Special Challenges: Ability to work in a cross-functional matrix environment, to influence and gain commitment at all organizational levels. Coaching for CI across all levels of the organisation Managing competing demands from different stakeholders. Team Player – Ability to work with people from various work streams cutting across functional boundaries and solicit partnership Able to identify process gaps/waste and recommend improvements to ensure that process tasks are operated effectively and efficiently Strong change management, project management, analytical and problem solving ability. Managing work-life balance given varied time zones and international nature of the working environment. Employment Type Full Time Company Description Start Something Remarkable Shell Business Operations (SBO) Manila is focused on driving excellent corporate performance in Finance, Human Resource, Customer Service, Order-to-Delivery, and Contracting and Procurement. We enable Shell to operate in a global-competitive and ever-changing business environment. A career in Shell will offer you remarkable opportunities for growth, true experience across different business areas and the tools you need to discover and develop your skills within the energy industry. We’re looking for qualified individuals with the drive to create significant business impact, as well as to collaborate with a team of professionals with diverse backgrounds. If you are a great team player, possess superior communication skills and problem solving abilities, join us and see the impact that you can make across our global business. Disclaimer Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. Requirements Job Knowledge, Skills & Experience: 2 years’ minimum experience of operating as a Lean Sigma certified BB Exceptional coaching skills Demonstrable Change Management / Project Management and Coaching skills Ability to train Degree in Business Administration, Accounting, Finance, or Engineering. (desirable). Minimum 5 years work experience. Experience delivering or actively supporting improvement projects. Experience facilitating workshops and training with groups of staff. Ability to coach and develop staff to identify improvement opportunities. Strong stakeholder management skills Effective communicator with the confidence to engage and influence stakeholders at various levels across the organisation Demonstrated strong analytical, interpretive and presentation skills; able to synthesize complex information and prepare concise, compelling presentations. Capacity and confidence to drive end to end improvement initiatives, with ability to influence positive outcomes, gain senior stakeholder support and deliver results while leading and managing multiple priorities. Key Competences required Focused on continuous improvement with the ability to deliver results; Self-starter; Persistent; Data-driven focus / metrics Customer-centric mindset and workstyle. Able to influence Senior Leadership Team to gain support and accomplish deliverables. Inclusive and engaging leadership/operating style. Excels at managing multiple priorities; Can-do attitude, courageous, inquisitive and able to think outside the box.