Transec Bpo Solutions, Inc. in Metro Manila WHY APPLY? Great salary package Good working environment Tight-knit team Fixed weekends off ESSENTIAL JOB FUNCTIONS Oversee team performance by providing coaching and feedback including delegation of tasks whenever necessary to achieve performance goals. Perform back end tasks, email and chat support to assist clients both actively and pro-actively. Ensure the team maintains excellent knowledge on products, procedures and policies. Manage workforce to meet the productivity goals and submit performance and productivity reports to the client. Providing training assistance to new team members when needed through the use of training materials. SKILLS & QUALIFICATIONS Minimum of 2 years of experience as Supervisor or equivalent role with experience in technical support under an international account. Bachelors/College Degree in any field. Good English communications skills in both speaking and writing. Ability to coach and train to maximize performance. We know that resume is a must to apply for a job. If you don’t have one or yours is already obsolete. HireMe.ph gives you free editable resume templates .