Technical Associate – AI/Content Governance/Process Automation
: Operation

Location: Eton Centris, Quezon City, Philippines

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Are you the one we’re looking for?

Inviting applications for the role of Technical Associate – AI/Content Governance/Process Automation


  • Review content for searchability, accessibility, and compliance
  • Communicate within and outside the team regarding page issues (content and technical)
  • Provide page suggestions to improve user experience and search engine optimization
  • Develop, maintain and enhance process automation tools using Microsoft Office Automation, Microsoft SharePoint and other process automation tools
  • Process datasets and generate reports

Minimum Qualifications:

  • Background in software development / process automation
  • Strong English communication skills (w/ experience in client engagement is a plus)
  • Keen attention to details in assessing and structuring content
  • Accountability to enforce to strict levels of compliance and standards
  • Bachelor’s degree in IT, Multimedia, or Communications
  • Amenable to work on night shift schedule
  • Role is on temporary work from home arrangement but candidate should be amendable to work in Centris, Quezon City

Preferred Qualifications:

  • Knowledge in Microsoft Office Automation and Microsoft SharePoint
  • Financial domain knowledge (domestic and international)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .


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